40%+ of firms lose revenue from technology downtime and cloud complexity

55% of enterprises are struggling to derive meaningful insights from their data, highlighting an industry-wide need to deliver technology faster, more reliably and in more places, according to a survey by Hitachi Vantara, the modern infrastructure, data management and digital solutions subsidiary of Hitachi.

The survey revealed ongoing challenges related to security, inflexible systems, isolated data, a skilled labor shortage, and the need for infrastructure agility. These...

UK startups wasting over two weeks per year – costing the UK an estimated £37bn in GDP

UK startups and microbusinesses are wasting over two working weeks every year on admin tasks, including managing mobile phone contracts, choosing energy providers, and buying insurance – according to new research. 

The study, conducted by Beasy, which surveyed 500 business owners employing between 1-9 people, found that startup founders are spending an average of 5.5 hours per week choosing and managing the business services they need to run their company – equating to a...

NexGen Cloud’s $1bn AI supercloud to turbocharge AI in Europe

Europe

NexGen Cloud, a sustainable Infrastructure-as-a-Service provider, announced plans and funding for one of Europe’s first AI Supercloud deployments to support the development and growth of AI enterprises.

UK-based NexGen Cloud, an Elite member of the NVIDIA Partner Network, plans to invest $1 billion to build its AI Supercloud in Europe, with $576 million already committed in hardware orders with suppliers. The AI Supercloud will provide a dedicated compute-intensive platform for...

Global cloud comms revenue to grow at 18.3% CAGR over 2022-2027

Cloud communications is expected to witness a substantial growth over the next five years, as businesses are switching from legacy PBX solutions to cloud communications and opting for a pay-as-you-go model to optimise expenses and avoiding upfront investments.

Against this backdrop, the cloud communications market size is anticipated to grow at a compound annual growth rate of 18.3% from $78 billion in 2022 to $180.7 billion in 2027, forecasts GlobalData, a data and analytics...

Infinity Group acquires RedkiteCRM to drive social housing digitisation

Infinity Group, a Microsoft-focused cloud services, security and business applications partner in the UK, has acquired RedkiteCRM, one of the few Microsoft-focused Housing Management System providers serving the social housing sector.

RedkiteCRM provides deep industry expertise and dedicated IP catering to the unique challenges faced by housing associations managing tenant communications and operations. In a match with Infinity Group, all their tailored solutions are built on...

Mainframe modernisation driving $12bn+ cost savings for businesses

Kyndryl, an IT infrastructure services provider, has unveiled the findings of its inaugural global survey and analysis of the current and future state of mainframe modernisation for businesses. 

The survey among 500 business and IT leaders finds that most organisations are taking a hybrid approach to mainframe modernisation and collectively achieve $12.5B in cost savings.

In today´s competitive and fast-changing business...

Kyndryl signs agreement with HMRC to modernise critical tax infrastructure for UK citizens

Kyndryl, an IT infrastructure services provider, has partnered with HMRC through to end of September 2024.

Drawing on Kyndryl’s position in managed services, the deal will see Kyndryl continue to manage a proportion of HMRC’s (His Majesty’s Revenue and Customs) mainframe services while Kyndryl Consult will undertake discovery work to prepare for cloud migration and modernisation. Building on an existing relationship, Kyndryl will now continue to accelerate the...

Full ‘stream’ ahead for Scottish Water smart monitoring roll-out

An intelligent monitoring system has been successfully introduced by Scottish Water across rural locations in the Highlands and Islands, using Internet of Things (IoT) technology to gather essential data that helps keep the water network in Scotland safe.

Using a device developed by CENSIS for M2M Cloud – Scotland’s innovation centre for sensing, imaging, and IoT technologies – Scottish Water can now automatically collect information on the temperature and flow of water in...

InVision joins G-Cloud to bring workforce management to public sector contact centres

Workers at a contact centre.

InVision Software's cloud-based injixo workforce management (WFM) solution has been accepted onto the G-Cloud 13 framework.

Accelerating its adoption by UK public sector organisations, such as local authorities, injixo is now available via the G-Cloud Digital Marketplace.

To deliver effective, efficient service to customers and meet service level agreements public sector organisations need to have the right agents with the right skills available at the right times...

Digitalised workplaces for optimised public services

A white arrow.

Governments across the globe have long recognised the need to undertake a form of digital transformation. Many have been working for some time on transformation strategies designed to support the gradual adoption of digital technologies to increase productivity, improve efficiency, and enable better resource management.

Whatever shape these strategies took, they had one common goal – to create the next-generation digital infrastructure that would improve the delivery of services...